Massachusetts cannabis is one of the most heavily regulated retail environments in the country. Alcohol has federal and state oversight. Pharmacies have FDA and DEA rules. Cannabis has layered regulators, a statewide track-and-trace system, and a Cannabis Control Commission that can inspect a licensee without notice.

Every piece of that oversight depends on records. If a product is pulled from a shelf during an investigation, the CCC works backward through records to trace where it came from, who touched it, and who it was sold to. If you cannot produce a record, the law treats it as if the activity did not happen legally.

As a Marijuana Establishment Agent, the data you enter into the point-of-sale and Metrc systems is a legal record. It gets audited. It gets reviewed. If something does not add up, the Establishment's license is exposed.